Returns & Exchanges

At HismileTM, we want you to be completely satisfied with your brightening results. If you are not happy with your purchase, we offer a 30-day money-back guarantee on all eligible oral care products.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original packaging and were purchased within the last 30 days to qualify for a return or exchange.

• 2.
  Contact Support

  Reach out to our customer experience team via our help center to initiate your request and receive a unique Return Authorization number.

• 3.
  Package Your Items

  Securely pack your Hismile products in their original box and attach the provided shipping label to the exterior of the parcel.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund back to your original payment method within 5-10 business days.