Frequently Asked Questions
Everything you need to know about your brighter smile.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your teeth whitening products safe for sensitive teeth?
Yes, our formula is specifically designed to be peroxide-free and non-abrasive, ensuring a bright smile without the sensitivity often associated with traditional whitening.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your results, please contact our support team to initiate a return or exchange.
How often should I use the whitening kit?
For optimal results, we recommend using the kit once a day for 10 consecutive days. To maintain your results, a follow-up treatment once every two weeks is recommended.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Are your products vegan and cruelty-free?
Absolutely. HismileTM is proud to be 100% vegan and cruelty-free. We do not test on animals, and our ingredients are ethically sourced.